SimpleHelp - Path Traversal (CVE-2024-57727)
Description
SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.
psychologyCrowdSec Analysis
CVE-2024-57727 is a vulnerability in SimpleHelp remote support software that allows unauthenticated attackers to perform path traversal and download arbitrary files from the host system. Successful exploitation can expose sensitive server configuration files, including secrets and hashed user passwords.
CrowdSec has been tracking this vulnerability and its exploits since 5th of March 2025.
According to CrowdSec data, while opportunistic exploitation dominates, a portion of threat actors trying to exploit CVE-2024-57727 apply basic targeting methods such as port or service detection. This indicates emerging patterns of selective targeting. Additionally, according to week-over-week analysis by CrowdSec, exploitation of CVE-2024-57727 is surging. Attack volumes are spiking well above historical norms, indicating widespread and escalating interest from threat actors. CVE-2024-57727 is currently experiencing high visibility and active exploitation across the internet.
Observed exploitation attempts request URLs containing /toolbox-resource/../, used to trigger the path traversal.
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| Event | Date |
|---|---|
| CVE Published | 2025-01-15 |
| CISA KEV | 2025-02-13 |
| Rule Released | 2025-03-05 |
| CrowdSec First Seen | 2025-03-06 |
| CISA Remediation Deadline | 2025-03-06 |