# CVE-2025-2775: SysAid On-Prem - XXE

> Live exploitation tracking for CVE-2025-2775 by the CrowdSec Live Exploit Tracker, built from real-world attack data crowdsourced from CrowdSec's global network.

Page: https://tracker.crowdsec.net/cves/CVE-2025-2775

## Key facts

- **Exploitation phase:** Limited Exploitation. The vulnerability is known but shows very limited attacker interest or exploitation activity.
- **CVSS score:** 9.3
- **Public exploit available:** Yes
- **Affected products:** SysAid On-Prem
- **Weaknesses:** CWE-611 (Improper Restriction of XML External Entity Reference)
- **Tags:** web_application

## Description

SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the Checkin processing functionality,  allowing for administrator account takeover and file read primitives.

## CrowdSec analysis

[CVE-2025-2775](https://euvd.enisa.europa.eu/vulnerability/CVE-2025-2775) is a serious vulnerability in SysAid On-Prem that exposes systems to unauthenticated XML External Entity (XXE) attacks during check-in processing, potentially enabling attackers to read arbitrary files or take over administrator accounts.

CrowdSec has been tracking this vulnerability and its exploits since 1st of June 2025.

CrowdSec has not observed any significant exploitation activity targeting CVE-2025-2775 across its network. As a result, no community-driven trend analysis is available for this vulnerability at this time.

Exploitation attempts are characterized by requests to URLs containing `/mdm/checkin`.

## Timeline

- 2025-05-07: CVE Published. CVE-2025-2775 is published to NVD.
- 2025-06-01: Rule Released. CrowdSec releases a rule to detect CVE-2025-2775 exploitation attempts against the CrowdSec Network.
- 2025-06-07: CrowdSec First Seen. CrowdSec observes in-the-wild exploitation of CVE-2025-2775 for the first time.
- 2025-07-22: CISA KEV. CVE-2025-2775 is added to the Known Exploited Vulnerabilities catalog by CISA.
- 2025-08-12: CISA Remediation Deadline. Expiration of the CISA remediation deadline as described in [BOD 22-01](https://www.cisa.gov/news-events/directives/bod-22-01-reducing-significant-risk-known-exploited-vulnerabilities).

## References

- https://documentation.sysaid.com/docs/24-40-60
- https://labs.watchtowr.com/sysowned-your-friendly-rce-support-ticket/
- https://github.com/projectdiscovery/nuclei-templates/blob/main/http/cves/2025/CVE-2025-2775.yaml

## Live exploitation data

The [Live Exploit Tracker page](https://tracker.crowdsec.net/cves/CVE-2025-2775) follows observed exploitation activity for CVE-2025-2775. [Request an API key](https://tracker.crowdsec.net/request-api-key) for full access to its exploitation timeline, attacking IP addresses and blocklists.