# CVE-2024-57727: SimpleHelp - Path Traversal

> Live exploitation tracking for CVE-2024-57727 by the CrowdSec Live Exploit Tracker, built from real-world attack data crowdsourced from CrowdSec's global network.

Page: https://tracker.crowdsec.net/cves/CVE-2024-57727

## Key facts

- **Exploitation phase:** Background Noise. Continuous low-level scanning or exploitation attempts are observed, mostly opportunistic and automated.
- **CVSS score:** 7.5
- **Public exploit available:** Yes
- **Affected products:** SimpleHelp
- **Weaknesses:** CWE-22 (Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal'))

## Description

SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.

## CrowdSec analysis

[CVE-2024-57727](https://euvd.enisa.europa.eu/vulnerability/CVE-2024-57727) is a vulnerability in SimpleHelp remote support software that allows unauthenticated attackers to perform path traversal and download arbitrary files from the host system. Successful exploitation can expose sensitive server configuration files, including secrets and hashed user passwords.

CrowdSec has been tracking this vulnerability and its exploits since 5th of March 2025.

According to CrowdSec data, while opportunistic exploitation dominates, a portion of threat actors trying to exploit CVE-2024-57727 apply basic targeting methods such as port or service detection. This indicates emerging patterns of selective targeting.
Additionally, according to week-over-week analysis by CrowdSec, exploitation of CVE-2024-57727 is surging. Attack volumes are spiking well above historical norms, indicating widespread and escalating interest from threat actors. CVE-2024-57727 is currently experiencing high visibility and active exploitation across the internet.

Observed exploitation attempts request URLs containing `/toolbox-resource/../`, used to trigger the path traversal.

## Timeline

- 2025-01-15: CVE Published. CVE-2024-57727 is published to NVD.
- 2025-02-13: CISA KEV. CVE-2024-57727 is added to the Known Exploited Vulnerabilities catalog by CISA.
- 2025-03-05: Rule Released. CrowdSec releases a rule to detect CVE-2024-57727 exploitation attempts against the CrowdSec Network.
- 2025-03-06: CrowdSec First Seen. CrowdSec observes in-the-wild exploitation of CVE-2024-57727 for the first time.
- 2025-03-06: CISA Remediation Deadline. Expiration of the CISA remediation deadline as described in [BOD 22-01](https://www.cisa.gov/news-events/directives/bod-22-01-reducing-significant-risk-known-exploited-vulnerabilities).

## References

- https://github.com/projectdiscovery/nuclei-templates/blob/main/http/cves/2024/CVE-2024-57727.yaml

## Live exploitation data

The [Live Exploit Tracker page](https://tracker.crowdsec.net/cves/CVE-2024-57727) follows observed exploitation activity for CVE-2024-57727. [Request an API key](https://tracker.crowdsec.net/request-api-key) for full access to its exploitation timeline, attacking IP addresses and blocklists.